Terms & Conditions
SYSPAL LTD - CONDITIONS OF SALE
1.1. In these Conditions:
“Business Buyer” means a Buyer which is not a Consumer;
"Buyer" means the person who accepts a quotation of the Seller for the sale of the Goods or whose order for the Goods is accepted by the Seller;
"Conditions" means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and the Seller;
“Confidential Information” means secret or confidential commercial, financial, marketing, technical or other information, know-how, trade secrets and other information in any form or medium whether disclosed orally or in Writing before or after the date of this Agreement, together with any reproductions of such information in any form or medium or any part(s) of this information (and “confidential” means that the information, either in its entirety or in the precise configuration or assembly of its components, is not publicly available);
“Consequential Loss” means the following types of loss whether arising from negligence, breach of contract or otherwise:
(a) loss of profits, revenue or other types of economic loss;
(b) loss of business or contracts;
(c) loss of anticipated savings or goodwill;
(d) losses arising from loss of data;
(e) any losses which arise other than directly and naturally from a breach of contract or other losses which a Court holds to be consequential, special or indirect losses; or
(f) any losses arising from any claim by a third party for any of the above types of loss.
“Consumer” has the meaning given in the Consumer Rights Act 2015;
“Consumer Buyer” means a Buyer who is a Consumer;
"Contract" means any contract between the Seller and the Buyer for the purchase and sale of the Goods, incorporating these Conditions;
"Drawings" means plans, photographs, models, patterns, samples, data and technical information of every description whether written oral or three dimensional;
"Goods" means the goods (including any instalment of the goods or any parts for them) and/or the services and work which the Seller is to supply, provide or carry out in accordance with these Conditions;
“Intellectual Property” means any patent copyright (including any rights in any computer software), database right, moral right, registered design or other design rights, trade mark, typography right, service mark, business name, domain name, know-how, utility model or, where relevant, any application for any such right or any other rights in respect of any other industrial or intellectual property, whether registrable or not and wherever existing in the world and all rights to apply for any of the foregoing rights;
"Seller" means SYSPAL LIMITED (registered in England under number 1433220 and whose registered office is at Cockshutt Lane, Broseley, Shropshire TF12 5JA; VAT registration number GB 281-5570-50);
"Writing" includes facsimile transmission, electronic mail and comparable means of communication.
1.2. Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.
1.3. The headings in these Conditions are for convenience only and shall not affect their interpretation.
1.4. Any reference in these Conditions to persons include an individual, company, corporation, firm or partnership and reference to the singular include the plural and vice versa as the context admits or requires.
2. Basis of the sale
2.1. Subject to any variation under Clause 2.3 the Contract will be subject to these Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document whatsoever and whenever).
2.2. Any estimate or quotation given by the Seller is an invitation to treat only and is valid for a period of 30 days only or such other period specified by the Seller (unless previously withdrawn by the Seller). Any orders issued by the Buyer are subject to acceptance in Writing by the Seller and a binding contract shall not be formed until the Seller has accepted the Buyer's offer in Writing.
2.3. No variation to these Conditions shall be binding unless it is expressly agreed in Writing, refers specifically to the Contract and is executed by a duly authorised representative of the Seller.
2.4. The Seller's employees or agents are not authorised to make any representations concerning the Goods unless confirmed by the Seller in Writing. In entering into the Contract the Buyer acknowledges that it does not rely on, and waives any claim for breach of, any such representations which are not so confirmed.
2.5. Any advice or recommendation given by the Seller or its employees or agents to the Buyer or its employees or agents as to the storage, application or use of the Goods which is not confirmed in Writing by the Seller is followed or acted upon entirely at the Buyer's own risk, and accordingly the Seller shall not be liable for any such advice or recommendation which is not so confirmed.
2.6. All Drawings, descriptive matter, specifications and advertising issued by the Seller and any descriptions, details or illustrations contained in the Seller’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them and they will not form part of the Contract unless otherwise agreed in Writing.
2.7. Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.
3. Orders and specifications
3.1. The Seller’s acceptance of the Buyer’s order will take place when the Seller emails the Buyer to accept it, at which point a contract will come into existence between the Seller and the Buyer.
3.2. If the Seller is unable to accept the Buyer’s order, the Seller will inform the Buyer of this in writing and will not charge the Buyer for the Goods. This might be because the Goods are out of stock, because of unexpected limits on the Seller’s resources which it could not reasonably plan for, because the Seller has identified an error in the price or description of the Goods or because the Seller are unable to meet a delivery deadline the Buyer has specified.
3.3. The Seller will assign an order number to the Buyer’s order and tell the Buyer what it is when the Seller accepts the Buyer’s order.
3.4. It is the Buyer’s obligation to ensure that the terms of its order and any applicable specification are complete and accurate.
3.5. The Buyer shall be solely responsible for the accuracy of the Buyer’s designs, Drawings, specifications and other data supplied to the Seller by the Buyer or the Buyer’s employees or agents and in conformity with which the Seller is to manufacture the Goods even if the Seller examines, inspects, studies or comments to the Buyer upon any such designs, Drawings, specifications or other data.
3.6. The quantity, quality and description of and any specification for the Goods shall be those set out in the Seller's acceptance or if none the Seller's quotation.
3.7. All dimensions quoted are nominal only.
3.8. If the Goods are to be manufactured or any process is to be applied to the Goods by the Seller in accordance with a specification submitted by the Buyer, the Buyer shall indemnify the Seller against all loss (including Consequential Loss), damages, costs and expenses awarded against or incurred by the Seller in connection with or paid or agreed to be paid by the Seller in settlement of any claim for infringement of any Intellectual Property rights of any other person which results from the Seller's use of the Buyer's specification.
3.9. The Seller shall not be obliged to provide test or performance certificates unless agreed in Writing. Any costs incurred in carrying out such testing or inspection shall be paid by the Buyer in addition to the price of the Goods.
3.10. The Seller reserves the right to make any changes in the specification of the Goods which are required to conform with any applicable safety, statutory or EC requirements or which do not materially affect their quality or performance.
3.11. If the Buyer is a Business Buyer, no order, Drawing or specification may be amended varied or cancelled by the Buyer except with the agreement in Writing of the Seller and on terms that the Buyer shall indemnify the Seller in full against all loss (including Consequential Loss), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Seller as a result of such amendment, variation or cancellation. The Seller is not bound to agree to any such cancellation and may complete such order even if the Buyer purports to cancel it.
3.12. If the Buyer is a Consumer Buyer, if the Buyer wishes to make a change to the Goods ordered it should contact the Seller. The Seller will let the Buyer know if the change is possible. If it is possible the Seller will let the Buyer know about any changes to the price of the Goods, the timing of supply or anything else which would be necessary as a result of the requested change and ask the Buyer to confirm whether it wishes to go ahead with the change.
3.13. Unless otherwise stated Goods which are stated to be available “ex-stock” (or an equivalent term) are subject to availability.
3.14. Any sample supplied by the Seller is supplied only to give the Buyer a general indication of the quality, colour and/or type thereof and will not constitute a subsequent sale by sample.
3.15. Where the Buyer is a Business Buyer, if the Seller’s performance of the Contract is suspended following the Seller’s acceptance of a request from the Buyer or is delayed through the Buyer’s default (including, without limitation, lack of, incomplete or incorrect instructions or refusal to collect or accept delivery of the Goods), the Seller shall be entitled to and the Buyer shall immediately make payment in accordance with the Contract for any part of the Goods which were already despatched to the Buyer or were ready for despatch or were being manufactured prior to the suspension or delay and for any other additional costs that the Seller incurs including storage, insurance and interest as a result of such suspension or delay provided that:
3.15.1. if the Buyer fails to collect or accept delivery of the Goods or any part of them within 30 days of written notification from the Seller that the Goods are ready for collection or delivery, the Seller will be entitled (without prejudice to the Seller’s other remedies under the Contract for such breach) to sell the Goods and to apply the proceeds of sale (if sold) towards payment of all outstanding sums owned by the Buyer to the Seller under the Contract; and
3.15.2. the Seller shall store the Goods at the Buyer’s risk from the date upon which they are ready for despatch.
4. Trial Basis
4.1. This clause 4 shall not apply where the Buyer is a Consumer Buyer.
4.2. Where the Seller has given the Buyer permission in Writing the Buyer may take the Goods on a trial basis.
4.3. The trial period shall extend to a maximum of 14 days (“the Period”) from the date the Buyer collects the Goods from the Seller or from the date the Seller delivers the Goods to the Buyer.
4.4. The Goods shall be at the Buyer’s risk from delivery in accordance with clause 10.
4.5. If the Buyer wishes to purchase the Goods, the Buyer shall inform the Seller in Writing within the Period and the Seller shall issue an invoice for the cost of the Goods in accordance with Clause 7 and the terms of payment stated in Clause 8 shall apply.
4.6. If the Buyer does not wish to purchase the Goods, the Buyer shall notify the Seller in Writing within the Period and shall arrange for the Goods to be delivered back to the Seller within 7 days of notifying the Seller that the Buyer does not intend to purchase the Goods. The risk and the cost of delivering the Goods to the Seller will be borne by the Buyer.
4.7. If the Buyer has not notified the Seller of his intentions by the end of the Period the Buyer shall be deemed to have accepted the Goods and the Seller shall issue the Buyer with an invoice in accordance with Clause 4.5.
4.8. On return of the Goods to the Seller, the Seller shall inspect the Goods for any damage and the Buyer shall be liable for any costs in rectifying such damage. If the damage cannot be rectified the Buyer shall be liable for the replacement costs of the damaged Goods and the Seller shall issue an invoice to the Buyer in accordance with Clause 4.5.
5. Drawings, Tooling and Information
5.1. This clause 5 shall not apply where the Buyer is a Consumer Buyer.
5.2. The Intellectual Property in all Drawings, jigs, fixtures, samples or other tooling prepared manufactured or supplied by the Seller shall vest in and remain with the Seller and the Buyer undertakes that it shall not disclose to any other person or use the same other than for the purposes of the Contract and that it shall at the request of the Seller at any time immediately deliver the same to the Seller together with all copies thereof in its possession or control.
5.3. The Buyer shall indemnify the Seller against all loss or damage to the Seller's tangible property which is at any time in the Buyer's possession or control.
5.4. Any damage to or loss of free issue material supplied by the Buyer to the Seller for the purpose of the manufacture of the Goods shall remain at the Buyer’s risk notwithstanding that the property in such free issue material shall pass to the Seller until such time as the property in the Goods shall pass to the Buyer in accordance with Clause 10.2.
6. Safety and Recall
6.1. This clause 6 shall not apply where the Buyer is a Consumer Buyer.
6.2. The Buyer shall comply at all times with the written instructions and all written guidelines issued from time to time attached to the Goods concerning their storage, application, installation, repair, maintenance and use and the Buyer shall refer its employees and its customers to such instructions and guidelines. The Buyer shall ensure that the Goods are only installed by those persons approved by the Seller.
6.3. The Buyer should satisfy itself that the persons responsible for the storage, application, installation, use, repair or maintenance of any Goods supplied by the Seller have all the information required on health and safety and the Seller shall not be liable to the Buyer in any civil proceedings brought by the Buyer against the Seller in respect of a breach of the user instructions or any applicable health and safety legislation or any regulations, orders or directions made pursuant to such health and safety legislation in force from time to time or under any directive, regulation, order or other instrument relating to health and safety where such exclusion of liability is permitted by law.
6.4. The Buyer shall keep the Seller properly informed of all customer complaints concerning the Goods and shall comply with any directions of the Seller in any issues, proceedings or negotiations relating to such complaint and the Buyer shall forthwith provide the Seller with all information relating to any defects or safety hazards in the Goods which it has or of which it becomes aware or of which it ought reasonably to have become aware.
6.5. If the Seller notifies the Buyer in Writing of any defect in the Goods previously delivered to the Seller or any error or omission in the instructions for the use and/or assembly or installation of the Goods (whether or not any such defect, error or omission represents a breach of the warranty in Clause 11 or any other provision of the Contract) which exposes or may expose consumers to any risk of death, injury or damage to property, the Buyer shall co-operate fully and promptly with any steps taken by the Seller under Clause 6.6 below.
6.6. The Seller may at its discretion recall any Goods already sold to the Buyer or by the Buyer to its customers (whether for a refund or credit or for replacement of the Goods which shall in each case by undertaken by the Seller) and/or issue any written or other notification to its customers about the manner of use or operation of any Goods already sold to the Buyer or by the Buyer to its customers.
7. Price of the goods
7.1. The price of the Goods shall be the price indicated on the order pages when the Buyer placed the order.
7.2. Where the Buyer is a Business Buyer:
7.2.1. The Seller reserves the right, by giving notice to the Buyer at any time before delivery, to increase the price of the Goods to reflect any increase in the cost to the Seller which is due to any factor beyond the control of the Seller (such as, without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, increase in the costs of labour, materials or other costs of manufacture or supply), any change in delivery dates, quantities or specifications for the Goods which is requested by the Buyer, or any delay caused by any instructions of the Buyer or failure of the Buyer to give the Seller adequate information or instructions.
7.2.2. Except as otherwise stated under the terms of any quotation or in any price list of the Seller, and unless otherwise agreed in Writing between the Buyer and the Seller, all prices are given by the Seller on an ex works basis, and where the Seller agrees to deliver the Goods otherwise than at the Seller's premises, the Buyer shall be liable to pay the Seller's charges for transport, packaging and insurance.
7.3. The price for the Goods shall be inclusive of any value added tax or other similar taxes or levies and all costs or charges in relation to packaging, labelling, loading, unloading, carriage, freight, import or export duties and insurance all of which amounts the Buyer will pay, where appropriate, in addition when it is due to pay for the Goods.
7.4. The Seller takes all reasonable care to ensure that the price of the Goods advised to the Buyer is correct. It is always possible that, despite the Seller’s best efforts, some of the Goods may be incorrectly priced. The Seller will normally check prices before accepting the Buyer’s order so that, where the Good's correct price at the Buyer’s order date is less than the Seller’s stated price at the Buyer’s order date, the Seller will charge the lower amount. If the Good's correct price at the Buyer’s order date is higher than the price stated, the Seller will contact the Buyer for the Buyer’s instructions before it accepts the Buyer’s order. If the Seller accepts and processes the Buyer’s order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by the Buyer as a mispricing, the Seller may end the contract, refund the Buyer any sums paid and require the return of any goods provided.
8. Terms of payment
8.1. Payment of the price for the Goods is due (in the currency specified on the Seller’s website) in full at the time the Buyer places its order for those Goods. The Seller accepts payment with Mastercard, JCB, maestro and visa.
8.2. In the event that the Buyer is required to pay a deposit to the Seller, and where the Buyer is a Business Buyer, such deposit will be non-returnable if the contract is terminated for any reason (other than as a result of the default of the Seller). The Seller shall not be required to commence work under the contract until payment of the deposit has been received.
8.3. Time for payment shall be of the essence. No payment shall be deemed to have been received until the Seller has received cleared funds and receipts for payment will be issued only upon request.
8.4. The Seller may at any time at its discretion withdraw credit facilities and/or require the Buyer to make payment in cash or to provide security for payment.
8.5. Notwithstanding any other provision, all payments payable to the Seller under the Contract shall become due immediately upon termination of the Contract for whatever reason.
8.6. If the Buyer is a Business Buyer, the Buyer shall make all payments due under the Contract without any deduction whether by way of set-off, withholding, counterclaim, discount, abatement or otherwise unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by the Seller to the Buyer.
8.7. Without prejudice to any other rights and remedies which the Seller may have under the Contract, the Seller shall, in respect of all debts owed by the Buyer to the Seller, have a general lien on any of the Buyer’s goods and property in the Seller’s possession and the Seller shall be entitled after 14 Working Days' notice to the Buyer to dispose of such goods or property as the Seller thinks fit and to apply any proceeds of sale towards the payment of such debts.
8.8. If payments received from the Buyer are not stated to refer to a particular invoice, the Seller may appropriate such payment to any outstanding invoice addressed to the Buyer from the Seller.
8.9. No indulgence granted by the Seller to the Buyer concerning the Buyer’s obligations under this Clause 8 shall be or be deemed to be a credit facility but if any such facility is granted to the Buyer by the Seller, the Seller may withdraw it at its sole discretion at any time.
8.10. If any sum due from the Buyer to the Seller under the Contract or any other contract is not paid on or before the due date for payment then all sums then owing by the Buyer to the Seller shall become due and payable immediately and, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to:
8.10.1. cancel or suspend its performance of the Contract or any order including suspending deliveries of the Goods and suspending delivery of any other goods to the Buyer until arrangements as to payment or credit have been established which are satisfactory to the Seller;
8.10.2. require the Buyer to pay for the Goods prior to their despatch or collection from the Seller’s place of business; and
8.10.3. charge the Buyer:
220.127.116.11. interest calculated on a daily basis on all overdue amounts (both before and after judgement) until actual payment at the rate of eight per cent (8%) per annum above the base lending rate of National Westminster Bank prevailing from time to time until payment is made in full; and
18.104.22.168. the cost of obtaining judgement or payment to include all reasonable professional costs (including legal fees) and other costs of issuing proceedings or otherwise pursuing a debt recovery procedure.
8.11. Each Contract shall be subject to the Seller being satisfied as to the Buyer’s credit status both prior to and during the period of the Contract. If the Seller becomes dissatisfied with the Buyer’s credit status the Seller may suspend performance of the Contract until the Buyer satisfies the Seller as to the Buyer’s creditworthiness or gives the Seller such security as the Seller shall deem appropriate for the price.
9.1. The costs of delivery will be as displayed on the Seller’s website.
9.2. During the order process the Seller will inform the Buyer when it will provide the Goods. [The Seller will deliver the Goods as soon as reasonably possible and in any event within 30 days after the day on which the Seller accepts the Buyer’s order OR The Seller will contact the Buyer [with an estimated delivery date OR to agree a delivery date], which will be within [30 OR [OTHER NUMBER] [days OR weeks] after the day on which the Seller accepts the Buyer’s order.] If the Buyer has agreed to collect the Goods from the Seller’s premises, the Buyer can collect them at any time during the Seller’s working hours of 8:30 – 17:00 on weekdays (excluding public holidays).
9.3. Any dates quoted by the Seller for delivery of the Goods are approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in Writing. The Goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer.
9.4. If the Buyer does not pay the Seller for the Goods when it is supposed to and the Buyer still do not make payment within 5 days of the Seller reminding the Buyer that payment is due, the Seller may suspend supply of the Goods until the Buyer has paid the outstanding amounts.
9.5. If the Buyer is a Consumer Buyer:
9.5.1. If no one is available at the Buyer’s address to take delivery, the Seller will leave a note informing the Buyer of how to rearrange delivery or collect the Goods from a local depot.
9.5.2. The Seller may need certain information from the Buyer so that it can supply the Goods. If so, this will have been stated in the description of the Goods on the Seller’s website. The Seller will contact the Buyer to ask for this information. If the Buyer does not give the Seller this information within a reasonable time of the Seller asking for it, or if the Buyer gives the Seller incomplete or incorrect information, the Seller may either end the contract or make an additional charge of a reasonable sum to compensate it for any extra work that is required as a result. The Seller will not be responsible for supplying the Goods late or not supplying any part of them if this is caused by the Buyer not giving the Seller the information it needs within a reasonable time of it asking for it.
9.5.3. If the Buyer does not collect the Goods from the Seller as arranged or if, after a failed delivery to the Buyer, the Buyer does not re-arrange delivery or collect them from a delivery depot the Seller will contact the Buyer for further instructions and may charge the Buyer for storage costs and any further delivery costs. If, despite the Seller’s reasonable efforts, it is unable to contact the Buyer or re-arrange delivery or collection the Seller may end the contract.
9.5.4. If the Buyer does not allow the Seller access to the Buyer’s property to perform any services as arranged (and the Buyer does not have a good reason for this) the Seller may charge the Buyer additional costs incurred by the Seller as a result. If, despite the Seller’s reasonable efforts, the Seller is unable to contact the Buyer or re-arrange access to the Buyer’s property the Seller may end the contract.
9.5.5. The Seller shall not be liable for any loss or damage caused by any delay in the delivery of the Goods that is not foreseeable.
9.6. If the Buyer is a Business Buyer:
9.6.1. The Seller may make delivery of the Goods in instalments. Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated or to refuse to accept subsequent instalments.
9.6.2. The Seller shall not be liable for any loss (including Consequential Loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by the Seller’s negligence), nor will any delay entitle the Buyer to terminate or rescind the Contract.
9.6.3. The Seller shall only be liable for any non-delivery of Goods (even if caused by the Seller’s negligence) if the Buyer gives written notice to the Seller within 7 days of the date when the Goods would, in the ordinary course of events, have been delivered.
9.6.4. If the Buyer gives notice to the Seller in accordance with Clause 9.6.3, the liability of the Seller for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time, issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods or the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the price of the Goods.
9.6.5. If the Buyer fails to take delivery of the Goods when they are ready for delivery or the Seller is unable to deliver the Goods on time because the Buyer has not provided adequate delivery instructions, documents, licences or authorisation then the Goods shall be deemed to have been delivered, risk passing to the Buyer and, without prejudice to any other right or remedy available to the Seller, the Seller may:
22.214.171.124. store the Goods until actual delivery and charge the Buyer for all related costs and expenses (including, without limitation, storage and insurance); or
126.96.36.199. sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) charge the Buyer for any shortfall below the Contract price.
9.6.6. The Buyer will provide at its expense and at the place of delivery adequate and appropriate equipment and manual labour for loading the Goods.
9.6.7. If the Buyer is a Business Buyer, the Buyer shall be deemed to have accepted the Goods as being in accordance with the Contract unless:
188.8.131.52. within 14 days of the date of delivery of the Goods, the Buyer notifies the Seller in writing of any defect or other failure of the Goods to conform with the Contract (which would be apparent upon reasonable inspection and testing of the Goods within 14 days); or
184.108.40.206. the Buyer notifies the Seller in writing of any defect or other failure of the Goods to conform with the Contract within a reasonable time where the defect or failure would not be so apparent within 14 days of the date of delivery, failing which the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defect or failure, and the Buyer shall be bound to pay the price as if the Goods had been delivered in accordance with the Contract.
10. Risk and Property
If the Buyer is a Business Buyer, clauses 10.1 and 10.2 below shall not apply.
10.1. the Goods will be the Buyer’s responsibility from the time the Seller delivers the Goods to the address provided by the Buyer or the Buyer collects it from the Seller; and
10.2. the Buyer owns the Goods once the Seller has received payment in full.
If the Buyer is a Consumer, clauses 10.3 to 10.6 below shall not apply.
10.3. Risk of damage to or loss of the Goods shall pass to the Buyer:
10.3.1. in the case of Goods to be delivered at the Seller's premises, at the time when the Seller notifies the Buyer that the Goods are available for collection; or
10.3.2. in the case of Goods to be delivered otherwise than at the Seller's premises, at the time of delivery or, if the Buyer wrongfully fails to take delivery of the Goods, the time when the Seller has tendered delivery of the Goods.
10.4. Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Conditions, full legal, beneficial and equitable title to and property in the Goods shall not pass to the Buyer until the Seller has received in cash or cleared funds payment in full of the price of the Goods and all other goods agreed to be sold by the Seller to the Buyer for which payment is then due.
10.5. Until full legal, beneficial and equitable title to and property in the Goods passes to the Buyer:
10.5.1. the Buyer shall hold the Goods on a fiduciary basis as the Seller’s bailee;
10.5.2. the Buyer shall store the Goods at its premises in a proper manner in conditions which adequately protect and preserve the Goods and shall insure them, without any charge to the Seller, and not tamper with any identification upon the Goods or their packaging and shall ensure that they are stored separately from any other goods (whether or not supplied by the Seller) and are clearly identifiable as belonging to the Seller and the Seller shall be entitled to examine any such Goods in storage at any time during normal business hours upon giving the Buyer reasonable notice of its intention to do so;
10.5.3. the Seller may at any time, on demand and without prior notice, require the Buyer to deliver the Goods up to the Seller, revoke the Buyer’s right to resell or use the Goods and the Seller may repossess and resell the Goods if any of the events specified in Clause 16 occurs or if any sum due to the Seller from the Buyer under the Contract or on any other account or under any other contract is not paid when due;
10.5.4. for the purposes of this Clause the Seller, its employees, agents and sub-contractors will be entitled to free and unrestricted access to any premises owned, occupied or controlled by the Buyer and/or any other location where any of the Goods are situated at any time without prior notice;
10.5.5. the Seller shall be entitled to maintain an action against the Buyer for the price of the Goods notwithstanding that legal, equitable and beneficial title to and property in the Goods has not passed to the Buyer; and
10.5.6. the Seller hereby authorises the Buyer to use and/or sell the Goods in the normal course of the Buyer’s business and to pass good title in the Goods to its customers, if they are purchasers in good faith without notice of the Seller's rights. This right shall automatically cease on the occurrence of any event set out in Clause 16 and/or if any sum due to the Seller from the Buyer under the Contract is not paid when due. If the Buyer sells the Goods prior to paying the full price thereof the Buyer shall hold the proceeds of sale on trust for the Seller and shall immediately pay the proceeds of the sale into a separate bank account. At the Seller’s request, the Buyer shall assign to the Seller all claims that the Buyer may have against purchasers of the Goods from the Buyer.
10.6. The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of the Seller, but if the Buyer does so all moneys owing by the Buyer to the Seller shall (without prejudice to any other right or remedy of the Seller) forthwith become due and payable.
10.7. Nothing contained in this Clause 10 shall confer any right on the Buyer to return the Goods or refuse or delay payment (but, for the avoidance of doubt, nothing in this clause 10 shall prejudice the rights of a Consumer Buyer under clause 14).
11. Warranty of Quality of Goods
11.1. If the Buyer establishes to the Seller’s reasonable satisfaction that there is a defect in the materials or workmanship of the Goods manufactured or there is some other failure by the Seller in relation to the conformity of the Goods with the Contract then the Seller shall at its option, at its sole discretion and within a reasonable time:
11.1.1. repair or make good such defect or failure in such Goods free of charge to the Buyer (including all costs of transportation of any Goods or materials to and from the Buyer for that purpose);
11.1.2. replace such Goods with Goods which are in all respects in accordance with the Contract; or
11.1.3. issue a credit note to the Buyer in respect of the whole or part of the Contract price of such Goods as appropriate having taken back such Goods or materials relating to the Contract, subject, in every case, to the remaining provisions of this Clause 11 provided that the liability of the Seller under this Clause 11 shall in no event exceed the purchase price of such Goods and performance of any one of the above options shall constitute an entire discharge of the Seller’s liability under this warranty.
11.2. Clause 11.1 shall not apply unless the Buyer:
11.2.1. notifies the Seller in writing of the alleged defect within 7 days of the time when the Buyer discovers or ought to have discovered the defect and in any event within 12 months of the delivery of the Goods to the Buyer or such other periods as agreed by the Seller in writing; and
11.2.2. affords the Seller a reasonable opportunity to inspect the relevant Goods and, if so requested by the Seller and where it is reasonable to do so, promptly returns to the Seller or such other person nominated by the Seller a sample of the Goods within 14 days, carriage paid by the Buyer, for inspection, examination and testing and/or otherwise permit the Seller to have access to the Goods at the Buyer’s premises or other location where they may be.
11.3. The Seller shall be under no liability under the warranty at Clause 11.1 above:
11.3.1. for any Goods manufactured or appropriated to the Contract in accordance with any design, specification, instruction or recommendation made to the Seller by the Buyer;
11.3.2. in respect of any type of defect, damage or wear specifically excluded by the Seller by notice in writing; or
11.3.3. if the Buyer makes any further use of the Goods after giving notice in accordance with Clause 11.2;
11.3.4. in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the Seller's instructions (whether oral or in writing), misuse or alteration or repair of the Goods without the Seller's approval;
11.3.5. if the total price for the Goods has not been paid by the due date for payment;
11.3.6. for any parts, materials or equipment not manufactured by the Seller, in respect of which the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to the Seller to the extent that they are assignable by the Seller to the Buyer.
11.4. If the Seller elects to replace the Goods pursuant to Clause 11.1, the Seller shall deliver the replacement Goods for the Buyer at the Seller’s own expense at the address to which the defective Goods were delivered and the legal, equitable and beneficial title to the defective Goods which are being replaced shall (if it has vested in the Buyer) re-vest in the Seller and the Buyer shall make any arrangements as may be necessary to deliver up to the Seller the defective Goods which are being replaced to the Seller.
11.5. Where the Buyer is a Business Buyer, the warranties set out in these Conditions are the only warranties which shall be given by the Seller and all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
11.6. Where the Buyer is a Consumer Buyer:
11.6.1. The Seller is under a legal duty to supply products that are in conformity with the Contract.
11.6.2. The warranties in these Conditions are in addition to the Buyer’s legal rights in relation to Goods that are faulty or not as described and nothing in this clause 11 shall exclude or limit any rights or remedies the Buyer has in relation to the Goods.
11.6.3. If the Buyer wishes to exercise its legal rights to reject Goods it must either return them in person to where the Buyer bought them, post them back to the Seller or (if they are not suitable for posting) allow the Seller to collect them. The Seller will pay the costs of postage or collection. Please call customer services on +44 (0) 1952 883188 or email the Seller at firstname.lastname@example.org for a return label or to arrange collection.
12. Exclusion and Limitation of Liability
12.1. If the Buyer is a Business Buyer, clause 9 and the following provisions set out the entire liability of the Seller (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Buyer in respect of:
12.1.1. any breach of these Conditions or the Contract; and
12.1.2. any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.
12.2. Nothing in these Conditions excludes or limits the liability of the Seller for death or personal injury caused by the Seller’s negligence, for fraudulent misrepresentation, or for any matter in respect of which it would be unlawful for the Seller to exclude or limit liability.
12.3. Where the Buyer is a Business Buyer:
12.3.1. the Seller’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of this Contract shall be limited to the price of the Goods in respect of which the Buyer suffered or incurred such loss or damage.
12.3.2. the Seller shall not be liable to the Buyer for any Consequential Loss whatsoever and howsoever arising from the Goods.
12.3.3. price of the Goods has been calculated on the basis that the Seller will exclude or limit its liability as set out in the Contract and the Buyer by placing an order agrees and warrants that the Buyer shall insure against or bear itself any loss for which the Seller has excluded or limited its liability in the Contract and the Seller shall have no further liability to the Buyer.
12.3.4. where the Seller has not acted as carrier but has at the Buyer’s request arranged for carriage of the Goods to the Buyer, the Seller accepts no liability for damage or loss in transit and claims for such damage or loss shall be made by the Buyer directly on the carrier provided that the Seller will use its reasonable endeavours to assist the Buyer to secure recompense from the carrier.
12.3.5. the Buyer shall satisfy itself that the persons responsible for the use of any Goods supplied by the Seller have all the information required on health and safety and the Seller shall not be liable to the Buyer in any civil proceedings brought by the Buyer against the Seller in respect of a breach of the user instructions or any health and safety regulations, orders or directions made pursuant to the Health and Safety at Work Act etc 1974 or under any other directive, regulation or order or other instrument relating to health and safety where such exclusion of liability is permitted by law.
12.4. Where the Buyer is a Consumer Buyer:
12.4.1. If the Seller fails to comply with these terms, the Seller is responsible for loss or damage the Buyer suffers that is a foreseeable result of it breaking this contract or failing to use reasonable care and skill, but the Seller is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both the Seller and the Buyer knew it might happen.
12.4.2. If the Seller is providing services in the Buyer’s property, the Seller will make good any damage to the Buyer’s property caused by the Seller while doing so. However, the Seller is not responsible for the cost of repairing any pre-existing faults or damage to the Buyer’s property that the Seller discovers while providing the services.
12.4.3. The Seller only supplies the Goods to the Buyer for domestic and private use. If the Buyer uses the Goods for any commercial, business or re-sale purpose the Seller’s liability to the Buyer will be limited as set out in Clause 12.3.
13. Buyer’s Indemnity
13.1. This clause 13 shall not apply where the Buyer is a Consumer Buyer.
13.2. The Buyer acknowledges that the Seller places particular reliance upon the provisions of the Contract and in addition to any other remedy available to the Seller, the Buyer irrevocably and unconditionally agrees to indemnify the Seller, its employees, sub-contractors and agents (who shall have no duty to mitigate their loss) in full and on demand and keep them so indemnified against all claims, demands, actions, proceedings and all damages, losses, costs and expenses (including without limitation legal and other professional advisers' fees and all Consequential Loss whether direct or indirect made against or incurred or suffered by any of them directly or indirectly and whether wholly or in part resulting from the matters listed below whether or not such losses or the consequences of the matters listed below were foreseeable at the date of the Contract:
13.2.1. the manufacture and sale of the Goods by the Seller in accordance with the Buyer’s designs, drawings, specifications or other data or information furnished or instructions given by the Buyer;
13.2.2. any claims that any Intellectual Property or Confidential Information or other exclusive right of any third party has been infringed through the manufacture, sale or use of the Goods (save to the extent the same have been supplied in accordance with specifications or designs of the Seller);
13.2.3. the cancellation of any order by the Buyer after its acceptance by the Seller;
13.2.4. any breach by the Buyer of its obligations under the Contract;
13.2.5. any breach by the Seller of its obligations under the Contract or any other act or omission (including, without limitation, negligence) of the Seller, its employees and agents in excess of the liability of the Seller under the Contract.
14. Consumer Buyer’s cancellation rights
14.1. This clause 14 shall not apply where the Buyer is a Business Buyer.
14.2. Where the Buyer is a Consumer Buyer, it shall be entitled to cancel a Contract during the period set out in clause 14.3. However, this cancellation right does not apply in the case of Goods which are made to the Buyer’s specification
14.3. The Buyer may exercise its right under clause 14.3 at any time during the period from the date the Contract is formed under clause 2.2 until 14 working days from the day after the date the Goods are delivered.
14.4. To exercise the right under clause 14.3, the Buyer may notify the Seller by calling customer services on +44 (0)1952 883188 or email the Seller at email@example.com, completing and submitting the cancellation form on the Seller’s website; printing off the cancellation form and posting it to the Seller at the address on the form, or by writing to the Seller at that address, including details of what the Buyer bought, when it ordered or received it and its name and address.
14.5. Where the Goods have been delivered, the Buyer:
14.5.1. must return the Goods to the Seller within 14 days of informing the Seller that it wishes to end the contract either by posting them back to the Seller at SYSPAL Ltd, Cockshutt Lane, Broseley, Shropshire, TF12 5JA, England or (if they are not suitable for posting) by allowing the Seller to collect them from the Buyer. Please call customer services on +44 (0)1952 883188 or email the Seller at firstname.lastname@example.org for a return label or to arrange collection.
14.5.2. (subject to clause 14.10) shall be responsible for the cost of returning the Goods to the Seller; and
14.5.3. until the Goods are returned, must keep the Goods in its possession and take reasonable care of the Goods while in its possession.
14.6. Where the Buyer exercises its right under clause 14.3, the Seller shall refund to the Buyer the price paid for the Goods together with any delivery fees paid by the Buyer, by the method it used for payment. However, the Seller may make deductions from the price, as described below.
14.7. The Seller may reduce the Buyer’s refund of the price (excluding delivery costs) to reflect any reduction in the value of the Goods, if this has been caused by the Buyer handling them in a way which would not be permitted in a shop. If the Seller refunds the Buyer the price paid before it is able to inspect the Goods and later discover the Buyer has handled them in an unacceptable way, the Buyer must pay the Seller an appropriate amount.
14.8. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method the Seller offers.
14.9. If the Seller has not offered to collect the Goods, the Buyer’s refund will be made within 14 days from the day on which the Seller receives the Good back from the Buyer or, if earlier, the day on which the Buyer provides the Seller with evidence that it has sent the Good back to the Seller. For In all other cases, the Buyer’s refund will be made within 14 days of it telling the Seller it has changed its mind
14.10. If the Buyer returns the Goods because they are faulty or mis-described or if the Buyer is ending the contract because the Seller has told it of an upcoming change to the Goods or these terms, an error in pricing or description, a delay in delivery due to events outside the Seller’s control or because the Buyer has a legal right to do so as a result of something the Seller has done wrong, the Seller shall (subject to receipt of evidence of the Buyer’s expenditure) also refund the Buyer’s reasonable costs incurred in returning the Goods to the Seller. In all other circumstances the Buyer must pay the costs of return. The Seller will make any refunds due to the Buyer as soon as possible.
14.11. If the Buyer is responsible for the costs of return and the Seller is collecting the Goods, the Seller will charge the Buyer the direct cost to it of collection. The costs of collection will be the same as the Seller’s charges for standard delivery.
14.12. These Conditions and the rights under this clause 14 shall not affect the Buyer’s statutory rights in relation to Goods that are faulty or not as described.
15.1. This clause shall not apply if the Buyer is a Consumer Buyer.
15.2. The Buyer shall keep and procure to be kept secret and confidential all Confidential Information belonging to the Seller disclosed or obtained as a result of the relationship of the parties under the Contract and shall not use nor disclose the same save for the purposes of the proper performance of the Contract or with the prior written consent of the Seller. Where disclosure is made to any employee, consultant or agent, it shall be done subject to obligations equivalent to those set out in this Clause 15 and the Buyer shall use its best endeavours to procure that any such employee, consultant or agent complies with such obligations. The Buyer shall be responsible to the Seller in respect of any disclosure or use of such Confidential Information by a person to whom disclosure is made.
15.3. The obligations of confidentiality in this Clause 15 shall not extend to any matter which either party can show:
15.3.1. is in, or has become part of, the public domain other than as a result of a breach of the obligations of confidentiality under the Contract; or
15.3.2. was in its written records prior to the date of the Contract; or
15.3.3. was independently disclosed to it by a third party entitled to disclose the same; or
15.3.4. is required to be disclosed under any applicable law, or by order of a court or governmental body or authority of competent jurisdiction.
15.4. The supply of Goods under the Contract shall not constitute a license for the Buyer to use the Confidential Information for any purpose other than that for which the Confidential Information is provided to the Buyer.
15.5. On expiry or termination of the Contract (for whatever reason) the Buyer shall promptly return to the Seller or dispose of in accordance with the Seller’s instructions all Confidential Information and other data and documents and copies thereof disclosed or supplied to the Buyer pursuant to or in relation to the Contract and shall certify to the Seller when the same has been completed.
16. Breach of Contract or Insolvency
16.1. The Seller may (without prejudice to any other rights or remedies it may have against the Buyer) immediately suspend further performance of the Contract or delivery of the Goods or stop any Goods in transit or by notice in Writing to the Buyer terminate the Contract without liability to the Seller if:
16.1.1. the Buyer commits a material breach of any of its obligations under the Contract which is incapable of remedy;
16.1.2. the Buyer fails to remedy a breach of its obligations under the Contract which is capable of remedy, or persists in any breach of any of its obligations under the Contract after having been requested in Writing by the Seller to remedy or desist from such breach within a period of 14 days;
16.1.3. any distress execution or diligence is levied upon any of the Buyer’s goods or property and is not paid out within 7 days or it being levied;
16.1.4. the Buyer (being a partnership) or the Buyer’s partner offers to make any arrangements with or for the benefit of the creditors of the Buyer or the Buyer’s partner generally or there is presented in relation to the Buyer or the Buyer’s partner a petition of bankruptcy;
16.1.5. the Buyer (being a limited company) is deemed to be unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986 or the Buyer calls a meeting for the purpose of passing a resolution to wind up its company, or such a resolution is passed or the Buyer presents or has presented a petition to wind up or present or have presented a petition to appoint an administrator or have an administrative receiver or receiver appointed to the whole or any part of the Buyer’s business, undertaking, property or assets;
16.1.6. the Buyer ceases, or threatens to cease, to carry on business; or
16.1.7. a secured lender to the Buyer takes any steps to obtain possession of the property on which it has security or otherwise to enforce its security;
16.1.8. the Buyer suffers or undergoes any procedure analogous to any of those specified in Clause 16.1.3 to 16.1.7 inclusive or any other procedure available in the country in which the Buyer is constituted, established or domiciled against or to an insolvent debtor or available to the creditors of such a debtor;
16.1.9. the Buyer undergoes a change of control and for the purposes of this Clause 16.1.9, “control” has the meaning specified in Section 416 of the Income and Corporation Taxes Act 1998;
16.1.10. the Seller reasonably believes that any of the events specified in Clause 16.1.1 to 16.1.9 is about to occur in relation to the Buyer.
16.2. Where the Buyer is a Business Buyer, notwithstanding any such termination or suspension in accordance with Clause 16.1 above the Buyer shall pay the Seller at the Contract rate for all Goods delivered up to and including the date of suspension or termination and the termination of the Contract or any contract for whatever reason shall not affect the rights or remedies of either party in respect of any antecedent breach or in respect of any such owing or to become owing to the other.
16.3. Where the Buyer is a Consumer, if the Seller ends the contract in the situations set out in Clause 16.1 the Seller will refund any money the Buyer has paid in advance for Goods the Seller has not provided but the Seller may deduct or charge the Buyer reasonable compensation for the net costs it will incur as a result of the Buyer breaking the contract.
17. Export Terms
17.1. This clause will not apply if the Buyer is a Consumer Buyer.
17.2. In these Conditions "Incoterms" means the international rules for the interpretation of trade terms of the International Chamber of Commerce as in force at the date when the Contract is made. Unless the context otherwise requires, any term of expression which is defined in or given a particular meaning by the provisions of Incoterms shall have the same meaning in these Conditions, but if there is any conflict between the provisions of Incoterms and these Conditions, these Conditions shall prevail.
17.3. Where the Goods are supplied for export from the United Kingdom, the provisions of this Clause 17 shall (subject to any special terms agreed in Writing between the Buyer and the Seller) apply notwithstanding any other provision of these Conditions.
17.4. The Buyer shall be responsible for complying with any legislation or regulations governing the importation, use or sale of the Goods into the country of destination, the payment of any duties or taxes on them and the transportation and storage of the Goods.
17.5. Unless otherwise agreed in Writing between the Buyer and the Seller, the Goods shall be delivered f.o.b. from the air or sea port of shipment and the Seller shall be under no obligation to give notice under section 32(3) of the Sale of Goods Act 1979.
17.6. The Buyer shall be responsible for arranging for testing and inspection of the Goods at the Seller's premises before shipment. The Seller shall have no liability for any claim in respect of any defect in the Goods which would be apparent on inspection and which is made after shipment, or in respect of any damage during transit.
17.7. Payment of all amounts due to the Seller shall be made by telegraphic transfer or cleared funds to such branch of National Westminster Bank Plc in England as shall be notified to the Buyer and the Goods shall only be dispatched for shipment once cleared funds of all amounts due to the Seller have been received by the Seller in accordance with this Clause 17.6.
17.8. The Buyer undertakes not to offer the Goods for resale in the United Kingdom or any other country notified by the Seller to the Buyer at or before the time the Buyer's order is placed, or to sell the Goods to any person if the Buyer knows or has reason to believe that that person intends to resell the Goods in any such country.
18. Force Majeure
18.1. If the Seller is prevented from or delayed in the carrying on of its business and its obligations under the Contract due to circumstances beyond the reasonable control of the Seller affecting its ability to perform any of its obligations under the Contract including, without limitation, Act of God, fire, flood, lightning, war, revolution, act of terrorism, riot or civil commotion, strikes, lock-outs or other industrial action, whether of the affected party’s own employees or others, failure of supplies of power, fuel, transport, equipment, raw materials or other goods or services the Seller will not be liable for delays caused by the event provided that the Seller will notify the Buyer as soon as possible to let the Buyer know and the Seller will take steps to minimise the effect of the delay. Where the Buyer is a Consumer, if there is a risk of substantial delay the Buyer may contact the Seller to end the contract and receive a refund for any Goods paid for but not received.
19.1. Any Intellectual Property created by the Seller in the course of the performance of the Contract or otherwise in the manufacture of the Goods shall remain the Seller’s Property and the Buyer shall not act in any way to breach the Intellectual Property of the Seller.
19.2. You can contact the Seller by telephoning its customer service team at +44 (0)1952 883188 or by writing to it at email@example.com.
19.3. Any notice required or permitted to be given by either party to the other under these Conditions shall be in Writing addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
19.4. For the purposes of the Contracts (Rights of Third Parties) Act 1999, this Agreement does not and is not intended to give any right to enforce any of its provisions to any person who is not a party to it.
19.5. No waiver by the Seller of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.
19.6. If any provision of these Conditions is held by any competent authority to be invalid, illegal or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.
19.7. The Contract sets out the entire agreement and understanding between the Buyer and the Seller in connection with the sale of the Goods and shall supersede and replace all documentation previously issued by the Seller purporting to set out its terms and conditions of sale of the Goods.
19.8. Where the Buyer is a Consumer, these terms are governed by English law and the Buyer can bring legal proceedings in respect of the products in the English courts. If the Buyer lives in Scotland it can bring legal proceedings in respect of the products in either the Scottish or the English courts. If the Buyer lives in Northern Ireland it can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
19.9. Where the Buyer is a Business Buyer, any dispute or claim arising out of or in connection with a contract between the Seller or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.
SYSPAL LTD - TERMS OF PURCHASE
1.1 In these Conditions:
“Business Day” a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.
"Buyer" SYSPAL LIMITED registered in England under number 1433220 and whose registered office is at Cockshutt Lane, Broseley, Shropshire TF12 5JA
"Conditions" means the terms of purchase set out in this document and (unless the context otherwise requires) includes any special terms and conditions specified by the Buyer in its order or agreed in Writing between the Buyer and the Seller
"Contract" means the contract between the Buyer and the Seller for the purchase and sale or provision of the Goods in accordance with these Conditions
"Documents" includes without limitation drawings, art work, designs, specifications, plans, photographs, models, patterns, samples, data, programs, discs, tapes, digital transmissions, computer aided design and technical information of every description whether written, oral or three dimensional
"Goods" means goods (including any instalment of goods or any parts for them) and/or services and work which a Seller is to supply provide or carry out or supplied provided or carried out by a Seller for the Buyer as specified by the Buyer in its order or agreed in Writing between the Buyer and the Seller and includes the packaging of goods
"Indemnified Matters" includes without limitation all liability, actions, proceedings, claims, demands, injury, loss, (including consequential and indirect loss) damage, damages, costs and expenses whatsoever and howsoever arising
“Intellectual Property Rights" means intellectual and industrial property rights of all kinds including without limitation know-how, patents, trade marks, service marks, whether registered or unregistered, registered design, copyright and unregistered design rights
"Seller" means the person firm or company from whom the Buyer purchases the Goods
"Tooling" includes without limitation blocks, jigs, fixtures, dies, patterns, moulds, parts, tools, materials (for processing or otherwise), equipment and machinery
"Writing" includes fax and email
1.2 Any reference in the Conditions to any provision of a statute or of a statutory instrument shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time
1.3 The headings in these Conditions are for convenience only and shall not affect interpretation
2. Basis of the contract
2.1 These Conditions shall apply to the Contract to the exclusion of any other terms or conditions the Seller seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. No variations or additions shall be effective unless agreed in writing by a director of the Buyer. Any terms or conditions in the Seller's quotation or otherwise sought to be imposed by the Seller and not agreed by the Buyer in writing shall have no effect. Delivery by the Seller shall of itself imply and constitute acceptance of these Conditions. These Conditions supersede all conditions previously issued by the Buyer
2.2 An order shall not be binding on the Buyer unless issued on its official order form and duly signed by the purchasing manager or by a director or by others duly authorised
2.3 An order constitutes an offer by the Buyer to purchase the Goods in accordance with these Conditions
2.4 An order shall be deemed to be accepted on the earlier of:
2.4.1 the Seller issuing a written acceptance of the order; and
2.4.2 the Seller doing any act consistent with fulfilling the order.
2.5 The Buyer has authority to make any changes to the Seller’s acceptance, acknowledgement, invoice, delivery note or other documents to make them conform to the Conditions and the Contract under clause 2.1
3.1 The price of Goods shall be the price set out in the Buyer's order. The price is fixed and shall not be increased for any reason other than a change in the rate of Value Added Tax
3.2 If for any reason no price is stated in the Buyer's order the Buyer shall not be bound and the Seller may not invoice the Buyer until a price has been agreed in Writing
3.3 If the Buyer has previously agreed in writing that Goods are to be charged at the Seller's prices ruling at the date of despatch (or otherwise) the Seller shall give immediate notice in Writing of any price changes and the order (or the balance of the order) shall be subject to the Buyer's written approval of the price
3.4 If the Buyer has previously agreed price escalation provisions in writing; the Seller shall give the Buyer immediate notice of any proposed increase; the notice will include full supporting details and evidence to justify the increase and will not be effective unless and until approved by the Buyer; if the Seller at the date of order has sufficient material in stock to complete the Contract no subsequent increase in cost of materials will be taken into account; and no increase in costs after the delivery date (clause 9.1) will be taken into account
3.5 The price is inclusive of costs of packaging, insurance and delivery of the Goods. No extra charges shall be effective unless agreed in writing and signed by the Buyer.
3.6 Discount periods will be calculated from the date of receipt of invoice by the Buyer or if the Buyer returns an invoice for clarification or correction will be calculated from date of receipt of invoice approved by the Buyer
3.7 The Seller warrants that prices charged to the Buyer do not exceed prices charged by the Seller to any other customer for the same items in the same or smaller quantities and similar condition
4.1 Payment shall be made 60 days after the end of the month of delivery or the receipt of the invoice by the Buyer (if later)
4.2 The Seller shall notify the Buyer immediately if the price of Goods is less than any minimum charge of the Seller and the Buyer may cancel or amend its order
5. Warranties and Representations
5.1 In addition to all statutory warranties the Seller warrants that Goods shall :-
5.1.1 in all respects shall be safe and free from any defects, whether or not affecting matters of safety;
5.1.2 shall comply with all statutory requirements and be such that they can be lawfully supplied or used by the Buyer including (but without limitation) supply or use without breach of any requirement to supply or use goods which conform to a general safety requirement;
5.1.3 unless notified in Writing to the Buyer prior to delivery, not comprise or contain any substance hazardous to health within the meaning of The Control of Substances Hazardous to Health Regulations 1988
5.1.4 in all respects shall be of satisfactory quality and of the best design, materials and workmanship and be fit for the purpose for which they are required;
5.1.5 in all respects shall correspond exactly with any samples, drawings and specifications or other descriptions
5.1.6 in the case of the provision of services shall be carried out in a good and workmanlike manner and with the best care and skill
and without prejudice to the generality of the foregoing that Goods will not be defective or unusable by reason of any failure to comply with the requirements set out in this clause 5.1 for a period of twelve months after delivery or such longer period as is reasonable in all the circumstances of the case
5.2 The Seller further warrants that:-
5.2.1 all statements and representations made or given by it or on its behalf at any time prior to the making of the Contract and whether verbally or in writing are true in all material respects and the Seller acknowledges that the Buyer has relied on the Seller for the accuracy thereof and that such statements and representations wholly or partially induced the Buyer to enter into the Contract;
5.2.2 it has and will take all reasonable steps (including but not limited to examination, testing and the performance of appropriate research) to ensure that Goods are safe and without risk to the health of the Buyer's employees, agents, sub-contractors, customers and any other persons who work on, use, acquire or otherwise come into contact with Goods; and
5.2.3 at all times it has and maintains all the licenses, permissions, authorisations, consents and permits that it needs to carry out its obligations under the Contract.
5.3 Any inspection or testing of the Goods carried out by the Buyer whether before or after delivery shall not in any way diminish the Sellers obligation to ensure that the Goods comply with the terms of the Contract and the Seller shall remain fully responsible for the Goods.
6. Standards of Quality
6.1 Goods shall comply with any appropriate British Standard specification or British Code of Practice issued by the British Standards Institution current at the date of this Contract and on request the Seller shall provide written evidence of conformity with such standards
7. Visits to Premises
7.1 The Buyer shall have the right to visit any premises of the Seller or sub-contractors on reasonable notice to examine work on and progress of the Goods or services which are to be supplied. The Buyer may reject any Goods which in its opinion do not or will not conform to the requirements of the Contract. The Seller will supply all relevant documentation and information as is reasonably necessary for such examination to be carried out properly
8. Property and Risk
8.1 The property in Goods will pass to the Buyer free of any charge or encumbrance when Goods are unconditionally appropriated to the Contract. Without prejudice to such provision, the risk in Goods shall not pass to the Buyer until such time as Goods have been delivered and are accepted by the Buyer as being in full conformity with the Contract
8.2 The Seller is responsible for any damage to or loss of free issue material supplied by the Buyer to the Seller for the purpose of the manufacture of the Goods and the property in such free issue material shall remain with the Buyer at all times.
9.1 The delivery date (unless otherwise agreed in Writing) is the date stipulated in the Buyer's order and is of the essence of the Contract. Where no delivery date is specified, delivery is to be made within a reasonable time and the Buyer shall have the right at any time, on giving such notice as it considers reasonable in all the circumstances, to require the Seller to deliver Goods by a stated date which will then be of the essence
9.2 The place for delivery of Goods shall be the place specified in the Buyer's order or, if not so specified, the Buyer's premises notified to the Seller in Writing.
9.3 The Seller shall deliver Goods, during the Buyer’s normal business hours or as instructed by the Buyer, in one consignment, unless the Buyer has ordered for scheduled delivery or by instalments or over a period. In these cases the Buyer may fix or vary rates of delivery by notice. No delivery shall commence without the Buyer's prior approval. The Seller shall provide a delivery note at the time of delivery quoting the Buyer's order number and detailing the type and quantity of the Goods being delivered
9.4 Delivery of the Goods shall be completed on the completion of unloading of the Goods at the location described in clause 9.2.
9.5 If the Seller:
9.5.1 delivers less than 95% of the quantity of Goods ordered, the Buyer may reject the Goods; or
9.5.2 delivers more than 105% of the quantity of Goods ordered, the Buyer may at its discretion reject the Goods or the excess Goods,
9.5.3 and any rejected Goods shall be returnable at the Seller’s risk and expense. If the Seller delivers more or less than the quantity of Goods ordered, and the Buyer accepts the delivery, a pro rata adjustment shall be made to the invoice for the Goods.
10.1 Goods shall be securely packed in such a manner as to enable them to reach their destination in good condition and despatched in packages which are free of all charge to the Buyer and are not returnable and which the Buyer may dispose of in such manner as it may choose subject to the Seller’s obligations under the Packaging (Essential Requirements) Regulations 1998 and the Producer Responsibility Obligations (Packaging Waste) Regulations 1999.
11.1 The Buyer shall not be deemed to have accepted Goods (regardless of whether any delivery note has been signed) until it has given written notice of acceptance whether or not payment has been made
11.2 Payment of or on account of the price shall not imply acceptance of Goods or admission by the Buyer of the performance by the Seller of any obligation
12. Faulty Goods and Breach
12.1 In the event of Goods in any way failing to comply with the Contract and without prejudice to any other rights which it may have, the Buyer may:-
12.1.1 reject Goods and/or all further instalments of Goods in which event it may return Goods at the Seller's expense or require the Seller to collect them. If the Goods are not collected by the Seller within a reasonable time of rejection the Buyer may dispose of Goods as it thinks fit including sale and shall be liable to account to the Seller only for the proceeds of any such sale after deduction of all losses and costs incurred;
12.1.2 require the Seller at the Buyer's option to repair or replace Goods as soon as practicable. The terms of the Contract shall apply in full to Goods so repaired or replaced as though they were Goods originally supplied;
12.1.3 in the case of services or work carried out by the Seller, require the Seller to re-perform the services or work concerned as soon as practicable. The terms of the Contract shall apply in full to the services or work re-performed as though they were the services or work originally undertaken.
12.2 The Seller shall indemnify the Buyer against the Indemnified Matters arising directly or indirectly by reason of any acts or omissions of the Seller or its sub-contractors or agents, any breach of the Contract by the Seller or
faulty design, workmanship or materials
12.3 For the avoidance of doubt the fact that Goods are repaired or replaced shall not affect any liability of the Seller for supplying Goods which required such repair or replacement
12.4 If the Seller fails to comply with any condition or commits any breach of Contract or fails to deliver Goods in accordance with clause 9 the Buyer at any time thereafter and notwithstanding any lapse of time may without prejudice to any other rights or remedies (and whether or not the Buyer has accepted Goods or property in Goods has passed) do any or all of the following:-
12.4.1 rescind the Contract without liability
12.4.2 return any Goods to the Seller at the cost of the Seller
12.4.3 claim damages arising whether or not such damages were in the contemplation of the Seller at the time the Contract was made and notwithstanding rescission of the Contract
13.1 The Seller shall forthwith give the Buyer all information it has as to any defect or safety hazards in Goods, their transport, handling or use or in that type of goods supplied by it of which it becomes aware or of which it ought reasonably to have become aware
13.2 On request the Seller shall advise the Buyer of the name and address of any person who supplied the Seller with Goods or of any component part or of the name and address of any person who has supplied them at any time before the supply to the Seller
14. Instructions, Warnings etc.
14.1 The Seller will ensure that Goods:-
14.1.1 are supplied with appropriate instructions in English where it is reasonable to suppose that the Goods cannot be safely used without such instructions
14.1.2 are clearly marked and labelled as appropriate in such a way that best ensures their safe use
14.1.3 carry all appropriate hazard and danger symbols
15. Intellectual Property Rights, Documents and Tooling
15.1 Any Documents and Tooling supplied by the Buyer and all Intellectual Property Rights therein shall be with the property of the Buyer
15.2 Any Documents or Tooling supplied by the Seller or paid for by the Buyer under or in connection with the Contract shall be the property of the Buyer .
15.3 In respect of the Goods, Documents and Tooling that are transferred to the Buyer under this Contract, the Seller warrants that it has full clear and unencumbered title to all such items, and that at the date of delivery of such items to the Buyer, it will have full and unrestricted rights to sell and transfer all such items to the Buyer.
15.4 The Seller assigns to the Buyer, with full title guarantee and free from all third party rights, all Intellectual Property Rights in the Goods, Documents and Tooling.
15.5 The Supplier shall obtain waivers of all moral rights in the Goods to which any individual is now or may be at any future time entitled under Chapter IV of Part I of the Copyright Designs and Patents Act 1988 or any similar provisions of law in any jurisdiction.
15.6 The Supplier shall, promptly at the Buyer’s request, do (or procure to be done) all such further acts and things and the execution of all such other documents as the Customer may from time to time require for the purpose of securing for the Customer the full benefit of the Contract, including all right, title and interest in and to the Intellectual Property Rights assigned to the Customer in accordance with this clause 15.
15.7 The Seller shall at the request of the Buyer at any time immediately deliver all Documents and Tooling the property of the Buyer to the Buyer together with all copies thereof in its possession or control
15.8 The Seller shall keep any Documents or Tooling or other property of the Buyer which is in the possession or under the control of the Seller safe, properly stored, in good condition and insured in their full value in the name of the Buyer
15.9 The Seller shall indemnify the Buyer against the Indemnified matters in respect of any loss or damage to the Buyer's tangible property which is at any time in the Seller's possession or control
15.10 The Seller will indemnify the Buyer against the Indemnified Matters in respect of any claim (whether settled or not) which alleges that the Goods, Document and Tooling infringe any third party Intellectual Property Rights
16.1 The Seller shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to it by the Buyer, its employees, agents or subcontractors, and any other confidential information concerning the disclosing party's business, its products and services which the receiving party may obtain. The Seller shall only disclose such confidential information to those of its employees, agents and subcontractors who need to know it for the purpose of discharging the receiving party's obligations under the Contract, and shall ensure that such employees, agents and subcontractors comply with the obligations set out in this clause as though they were a party to the Contract. The Seller may also disclose such of the Buyer’s confidential information as is required to be disclosed by law, any governmental or regulatory authority or by a court of competent jurisdiction
16.2 This clause 16 shall survive termination of the Contract.
17.1 The Seller shall not assign or sub-contract this Contract without the consent of the Buyer in Writing
17.2 Where the Seller has sub-contracted all or part of the contract it will:-
17.2.1 furnish the Buyer with copies of all relevant documents
17.2.2 ensure that it contracts with the sub-contractor on terms which are not less favourable to the Buyer than the terms of this contract
17.2.3 remain responsible for the due performance of this contract
17.3 Upon request the Seller will assign to the Buyer all rights which it might have against any sub-contractor
17.4 The Buyer may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
18.1 The Buyer shall not be liable to the Seller or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform any of the Buyer's obligations in relation to the Contract if the delay or failure was due to any cause beyond the Buyer's reasonable control including, without limitation, Act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (other than those involving employees of the Buyer), difficulties in obtaining materials, labour, fuel, parts or machinery; power failure or breakdown in machinery
18.2 In any such event the Buyer may without any liability suspend or terminate the Contract. Where the Buyer elects to suspend the Contract it may without liability subsequently terminate the Contract if in its opinion the suspension has lasted or appears likely to last for more than a reasonable time
19.1 Without limiting its other rights or remedies, the Customer may terminate the Contract with immediate effect by giving written notice to the Supplier if:-
19.1.1 if the Seller shall commit any breach of this or any other contract with the Buyer including (without limitation) any failure to make any payments on the due dates;
19.1.2 if being an individual the Seller shall die;
19.1.3 if a meeting of the shareholders of the Seller (being a company) is convened for the purpose of considering a resolution for the winding up of the Seller or a meeting of the creditors of the Seller is convened or the Seller goes into liquidation or there is a winding up petition or if circumstances exist in which the Seller may be wound up by the Court;
19.1.4 if the Seller does or fails to do anything which could entitle any person (including without limitation any debenture holder or secured creditor) to initiate or which could give rise to a relevant event; or if any step is taken (including without limitation a resolution being passed, a meeting being called, a petition being presented or any order being made) for or towards a relevant event; or if any relevant event shall occur: and in this condition a "relevant event" means a voluntary arrangement (as defined by Ss1 and 253(1) Insolvency Act 1986), any scheme, arrangement or composition with or any assignment for the benefit of all or any creditors of the Seller; bankruptcy of the Seller (being an individual) or of any member of the Seller (being an unincorporated firm or a partnership); the levying, threat or enforcement of any distress, execution or other legal process upon or sued against or any other exercise of rights over or against any assets, property or undertaking of the Seller; the taking possession by an encumbrancer of any asset, property or undertaking of the Seller; the appointment of a receiver or manager or an administrative receiver, liquidator or other similar official or insolvency practitioner in respect of the Seller or any assets, property or undertaking of the Seller; the appointment of an administrator or similar official or the making of an administration order of or in respect of the Seller; and any similar or analogous event;
19.1.5 if the Seller becomes insolvent or unable to pay its debts (within the meaning of S123 or S268 Insolvency Act 1986) or permits any judgment against it to remain unsatisfied for 14 days;
19.1.6 if the Seller ceases or threatens to cease to carry on business;
19.1.7 if any event occurs in relation to the Seller under the laws of any other jurisdiction which is similar to or analogous with any of the events described above; or
19.1.8 if the Buyer reasonably considers that any of the events mentioned above is about to occur and notifies the Seller accordingly
19.2 Termination of the Contract, however arising, shall not affect any of the parties’ rights and remedies that have accrued as at termination.
19.3 Clauses which expressly or by implication survive termination of the Contract shall continue in full force and effect.
20.1 The Seller shall at all times maintain insurance with reputable insurers against all damage and/or injury to persons or property caused or contributed to by the negligence of the Seller or persons for whom it is responsible or by any defect in Goods or breach of any of the terms of the Contract in a sum not less than £2,000,000 in respect of each occurrence
20.2 The Seller shall produce to the Buyer on demand such policy of insurance and receipt for payment of the current premium
21.1 The Buyer's sale prices and commercial practices are related to these Conditions, which are approved by the Buyer's insurers for product liability and other cover. The Buyer may be prepared to negotiate amendment to these Conditions subject to decrease in prices or reimbursement of increased insurance premiums
21.2 If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of that or any other right or remedy.
21.3 If the Buyer at its discretion decides that the effect of any such avoidance restriction or limitation is to defeat the original intention of the parties the Buyer may without liability cancel the Contract
22.1.1 Any notice hereunder may be sent by post, facsimile or delivered to the Buyer at its registered office or to the Seller at any address which it may have used in correspondence with the Buyer or (if the Seller is a company) at its registered office or may be delivered personally to any director or the secretary of the Seller
22.1.2 A notice delivered personally shall be deemed to have been received when left at the address referred to in clause 22.1.1.
22.1.3 A notice delivered by first class post shall be deemed received on the next Business Day after posting
22.1.4 A notice delivered by facsimile shall be deemed received at the time of sending
22.1.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
A waiver of any right or remedy under the Contract or law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No indulgence, forbearance or delay by the Buyer or delay permitted by the Buyer shall constitute any bar to enforcement of its rights at any time and no waiver by the Buyer of any breach shall operate as a waiver of any other or subsequent breach
22.3 Third party rights.
A person who is not a party to the Contract shall not have any rights to enforce its terms.
Except as set out n these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is agreed in writing and signed by the Buyer.
22.5 Governing law.
The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with English law.
. The Seller shall submit to the jurisdiction of the English courts Provided that the Buyer at its option may bring any legal proceedings against the Seller in the courts of any other country
22.7 Dispute resolution.
Any dispute at the option of the Buyer in its sole discretion may be referred to an arbitrator or expert to be appointed by the President for the time being of the Institute of Arbitrators in accordance with the Arbitration Act 1996 and his award including any direction as to payment of fees and costs in the arbitration or award shall be binding on both parties